• Process and manage healthcare insurance claims accurately and efficiently.
• Coordinate with healthcare providers and insurance companies to facilitate claims approval.
• Review and validate claim documents for compliance with policy terms.
• Resolve any issues or discrepancies related to claims processing.
• Maintain up-to-date knowledge of healthcare policies and insurance regulations.
• Provide exceptional customer service to patients and address their queries effectively.
• Generate and analyse reports related to claims processing and status.
• Collaborate with internal departments to improve claims management processes.

        Qualifications

• Bachelor's degree in Healthcare Administration, Insurance, or related field.
• At least 5 years of experience in TPA or healthcare insurance sector.
• Strong understanding of healthcare policies, insurance regulations, and claims processing.
• Excellent communication and interpersonal skills.
• Exceptional problem-solving abilities and attention to detail.
• Proficient in Microsoft Office Suite and claims management software.