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Dr Satendra Katoch

'सर्वे सन्तु निरामया:'

Dr. (Brig.) Satendra Katoch

Director - Medical

Sir Ganga Ram Hospital is committed to provide world class healthcare, teaching, training and research by a team of highly qualified doctors...

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Get peace of mind by learning about our hospital admission procedures, insurance coverage, room options, and payment plans. Prepare for your stay and focus on healing with our helpful information and resources

At Sir Ganga Ram Hospital, we believe in providing the highest level of medical care to our patients. Our admission process is designed to ensure a smooth and hassle-free experience for patients and their families. Patients can be admitted in the following ways:


Emergency Admissions

In case of a medical emergency, patients can be admitted through our emergency department. Our emergency department is open 24/7 and is staffed by a team of highly trained medical professionals who provide immediate medical attention to patients. Here is what you can expect upon arrival at the emergency

Arrival and Triage: When a patient arrives at the hospital's emergency department (ED), they are usually greeted by a triage nurse. The nurse assesses the patient's condition and assigns them a priority level based on the severity of their symptoms. 

Registration: After triage, the patient or their accompanying family member will be asked to provide necessary personal information, such as name, address, contact details, and insurance information. This step ensures that the hospital has the required information for billing and administrative purposes.

Please check the Registration Section for complete details 

Medical Evaluation: Once registered, the patient will be directed to an examination area where they will be seen by a healthcare professional, such as a doctor or a physician assistant. The medical team will evaluate the patient's condition, review their medical history (if available), and perform any necessary tests or procedures to determine the appropriate course of action.

Stabilization: If the patient's condition is critical or requires immediate intervention, the medical team will focus on stabilizing them. This may involve administering medications, providing oxygen, starting intravenous (IV) lines, or performing emergency procedures to address life-threatening situations.

Diagnostic Tests: Depending on the patient's symptoms and condition, the healthcare team may order diagnostic tests such as blood tests, X-rays, CT scans, MRIs, or ultrasounds. These tests help in diagnosing the underlying cause and provide further insights for treatment.

Consultations and Specialist Referrals: If the patient's condition requires specialized care, the medical team may consult with or refer the patient to a specialist at Sir Ganga Ram Hospital. This ensures that the patient receives the most appropriate and targeted treatment for their specific condition.

Treatment Plan and Admission Decision: Based on the evaluation, test results, and consultations, the medical team will determine the appropriate treatment plan. If the patient requires admission to the hospital for further observation, monitoring, or treatment, the decision for emergency admission will be made at this stage.

Bed Assignment and Transfer: Once the decision for admission is made, hospital staff will assign a bed or room for the patient. Depending on bed availability and the patient's condition, they may be transferred directly to a hospital ward, intensive care unit (ICU), or a specialized department for further care.

Paperwork and Consent: Before being admitted, the patient or their family member will be asked to sign consent forms for treatment, admission, and any necessary procedures. This ensures that the hospital has legal permission to provide medical care.


Sir Ganga Ram Hospital Outpatient (OPD) referrals

When a patient has consulted in the outpatient department (OPD) of Sir Ganga Ram hospital and is advised to be admitted, the process typically involves the following steps:

Admission Recommendation: The Consultant formally recommends admission to the hospital based on the patient's condition and the medical judgment. They may advise admission on the prescription with which the patient will approach the hospital's admission department or emergency department, depending on the urgency and severity of the patient's condition.

Administrative Process: The patient or their accompanying family member proceeds to the hospital's admission department or designated registration area to initiate the administrative process. They provide personal information, contact details, and insurance details (if applicable) to complete the necessary paperwork.Once the administrative process is complete, the hospital staff assigns a bed or room for the patient as per availability.

Consent and Financial Formalities: The patient or their family member may be required to sign consent forms for treatment, admission, and any necessary procedures. The hospital staff may also explain the financial aspects, including the estimated costs, insurance coverage, and payment arrangements. They will guide the patient through any required financial formalities.

Transfer to the Assigned Ward or Room: Once the administrative and medical preparations are complete, the patient is transferred to the assigned ward or room. 


Referrals from outside Hospitals/Doctors 

If a patient has been referred to Sir Ganga Ram Hospital by a doctor from outside, and an admission is being considered

Referral and Medical Information: The referring doctor sends a referral letter or communicates directly with the hospital's consultant or department to provide essential medical information about the patient's condition, medical history, and the reason for the referral. This information helps the consultant at Sir Ganga Ram Hospital to evaluate the patient's case and determine the need for admission.

Consultation with Sir Ganga Ram Consultant: The patient needs to visit Sir Ganga Ram Hospital and meet with a consultant or specialist here in the relevant department. The consultant may review the referral information, conduct a thorough assessment of the patient's condition, and discusses the treatment options. If the consultant determines that hospital admission is necessary, they will provide a recommendation for admission.


Our team of admission coordinators is available round-the-clock to assist patients with the admission process, they will facilitate the admission process and ensuring that patients have a smooth and hassle-free experience, by providing Information about the hospital's admission process, including the necessary documentation, paperwork, and any specific requirements or guidelines, Guiding Patients patients through the administrative procedures, ensuring that they have a clear understanding of the steps involved and the information they need to provide. Assisting with Forms and Paperwork, a ddressing Queries of Patients and their families about the admission process, insurance coverage, financial aspects, or general hospital policies and ensuring Timely Communication between patients, their families, and the hospital staff, providing updates, addressing any issues that may arise, and keeping all parties informed about the progress of the admission process.




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