Sir Ganga Ram Hospital is renowned for its world-class medical care, built upon the work trust of generations, making it the preferred choice for individuals seeking exceptional healthcare services. We take pride in being empanelled with a diverse range of institutional clients, reflecting the confidence placed in our services by:
- Central and State Government Departments
- Prestigious Navratna
- Mini Ratna PSU Companies
- Diplomatic Missions
- Insurance Companies
- Third Party Administrators (TPAs)
To further facilitate our esteemed clients and as we understand the need and care we extend to our corporate partners, we have established a brand-new Marketing, corporate & International Department Office located in our new Block E, Ground Floor. To provide utmost convenience and support to the beneficiaries of our corporate clients, we have established a dedicated helpdesk within this new office for all your needs.
Dedicated Corporate Helpdesk: Committed to Service
Located in Block E, Ground Floor
Operating Hours: 9:00 AM to 8:00 PM (Mon-Fri), Sun – 9AM – 5PM, Department is only closed on National Holidays
This helpdesk serves as a single point of contact for all inquiries related to empanelment, admission procedures, and appointment bookings. Our knowledgeable and team at the helpdesk, now conveniently located in our new corporate office in Block E (Ground Floor), is ready to assist beneficiaries and address any queries or concerns they may have, ensuring the continuation of the work trust of generations. Beneficiaries can reach out to the helpdesk by contacting the helpdesk by numbers mentioned below. Whether it's seeking information about their empanelment status, understanding the process for admission and discharge, or scheduling appointments with our esteemed doctors, our helpdesk staff will provide prompt and reliable assistance. We understand the importance of a seamless healthcare experience for corporate beneficiaries and strive to ensure their journey with Sir Ganga Ram Hospital is smooth and hassle-free, a commitment rooted in the work trust of generations.
Admission Information
Planned Admissions: Ensuring a Smooth Process with Your Authorization Letter
For planned admissions at Sir Ganga Ram Hospital, we kindly request that you inform your Human Resource (HR) or Medical department in advance. This crucial step ensures the timely issuance of a Credit/Authorization letter, which will significantly facilitate a smooth and efficient admission process. This well-established procedure, refined over generations, reflects the work trust we place in meticulous administration and clear communication.
By informing your HR/Medical department in advance, they can initiate the necessary procedures to provide you with this vital document. The Authorization Letter is an important document issued by your company after validating your credentials. It clearly states your eligible room category and specifies the approved length of stay. For dependents, obtaining an authorization letter is essential as their identity cannot be directly validated by the hospital.
To expedite the process, the authorization letter should be emailed from the official email ID of the authorized person to corporate.assistance@sgrh.com. Please note that for security reasons, emails from free server providers such as Gmail, Yahoo, etc., cannot be accepted. If the authorization letter has been sent via email, you can collect a physical copy upon arrival at our corporate desk.
During the billing and payment process, the original authorization letter must be presented to avail any applicable corporate discounts and cashless facility benefits. Kindly remember that these benefits are exclusively available to beneficiaries of companies that are empanelled with Sir Ganga Ram Hospital. The Credit/Authorization letter serves as a confirmation of your eligibility and coverage for the medical services provided by the hospital under the corporate agreement.
Emergency Admission:
In the case of an emergency admission, the focus is on providing immediate medical care to the patient. While it may not be feasible to obtain documentation from the HR department of the employer in such situations, the priority is to ensure the patient receives the necessary treatment promptly. This focus on patient well-being is a core tenet of the work trust of generations.
Typically, during an emergency admission, the hospital or healthcare facility will prioritize the patient's well-being over administrative procedures. The primary concern is to stabilize the patient and initiate appropriate medical interventions.
In the event of an emergency admission where the beneficiary needs to provide identification issued by the HR department of their employer for themselves, as well as proof of relation with the patient (other than themselves).
Identification Proof of Beneficiary, Dependent:
To avail the benefits related to their corporate affiliation, the beneficiary is required to carry a valid identification proof issued by the HR department of their employer. This identification proof serves as validation for extending the benefits associated with their employment. This requirement helps us maintain the work trust of generations by ensuring accurate record-keeping and benefit allocation.
When visiting the hospital's IPD (In-Patient Department) or OPDs (Out-Patient Departments), the beneficiary must present their original company identification proof for verification and to access the associated benefits. This ensures that the hospital can accurately validate the beneficiary's eligibility for the corporate benefits.
In the case of dependents, such as family members, the beneficiary needs to provide a government-issued ID proof, such as an Aadhar card, to establish their identity and relationship with the beneficiary. This helps in validating their eligibility for any benefits specific to dependents.
If a person is unable to provide a valid company identification and relationship proof for dependents, the hospital may not be obligated to extend any benefits associated with the corporate affiliation. Valid identification and relationship proofs are typically required to verify eligibility for specific benefits provided under the corporate arrangement.
Credit/Authorization Letter:
The authorization letter is an important document issued by the HR/Medical department of a company after validating the employee's credentials. This letter clearly states the room entitlement of the employee and specifies the length of stay allowed as per the letter. For dependents, an authorization letter becomes necessary as their identity cannot be validated at the hospital's end. This procedure is part of our commitment to transparency and the work trust of generations.
To send an authorization letter, it should be emailed to corporate.assistance@sgrh.com from the official email ID of the authorized person. Please note that emails from free server email providers like Gmail, Yahoo, etc. are not accepted. If the authorization letter has been sent via email, the beneficiary can collect a copy of it from the corporate desk.
During the billing and payment process, the original authorization letter must be presented by the beneficiary to avail any applicable discounts and cashless facility. It is important to note that only corporates that are empanelled with the Hospital have access to discounts and cashless facility benefits.
Advance:
In order to ensure smooth processing of expenses related to MRD (Medical and Related Diagnosis) and non-medical consumables, as well as any charges not covered by the employer, it is required that the beneficiary settles these costs at the time of discharge. To facilitate this, a deposit of Rs.10,000 is to be made by the beneficiary upon admission. This advance payment system, refined over time, contributes to the work trust of generations by ensuring financial clarity.
The advance amount of Rs.10,000 serves as a preliminary payment, which will be adjusted against the actual expenses incurred during the course of treatment. Any remaining balance will be refunded to the beneficiary or charged accordingly at the time of discharge, based on the final calculation of expenses.
Bed Category as per Entitlement:
Corporate beneficiaries will be allocated a bed in the recommended category of accommodation as specified in the authorization letter, depending on the availability at the hospital. If the entitled category bed is not available but a higher category bed is available and desired by the beneficiary, it can be provided to initiate treatment until the entitled category bed becomes available. This flexible approach demonstrates our commitment to patient comfort, an important aspect of the work trust of generations.
However, it is important to note that the cost difference for the higher category bed, including room tariff and other charges for the duration of occupation, will be the responsibility of the beneficiary. This additional cost must be settled by the beneficiary at the time of discharge.
In cases involving transplants, regardless of the beneficiary's entitlement, the patient will be admitted to a Category 1 (Single) hospital bed due to medical reasons. Corporate beneficiaries are required to settle the entire bill for the transplant treatment according to Category 1 charges.
This policy ensures that beneficiaries receive the necessary treatment without delay, even if the entitled category bed is temporarily unavailable. It also clarifies the financial responsibilities associated with occupying a higher category bed and ensures transparency in billing for transplant procedures, maintaining the trust of generations.
Our Empanelled Corporate Partners:
- Airport Authority of India
- Bharat Aluminium Company
- Brahmaputra Cracker & Polymer Ltd
- Bharat Electronics Ltd
- Bharat Earth Movers Ltd
- Bharat Heavy Electricals Ltd
- Bharat Petroleum Corporation Limited
- Central Warehousing Corporation
- Central Petroleum Corporation
- Delhi High Court
- Delhi Metro Rail Corporation
- Delhi University
- Election Commission of India (ECI) for selected per
- Educational Consultants India Ltd
- Engineers India Ltd
- Engineering Projects India Ltd
- Gas Authority of India Ltd
- Hero Moto Corp
- Hindustan Petroleum Corporation Ltd
- HSCC India Ltd
- HUDCO
- Industrial Finance Corporation of India
- Indian Farmers Fertilizers Cooperative Ltd.
- Indira Gandhi National Open University
- INDIAN OIL CORPORATION LTD
- INDIAN RAILWAY CATERING & TOURISM
- INDIAN RENEWAL ENERGY DEVELOPMENT AGENCY IREDA
- ITI LTD
- INDIAN TRADE PROMOTION ORGANISATIOΝ
- JK Cement
- Joint Plant Committee
- KUDERMUKH IRON ORE COMPANY
- KRISHAK BHARTI COOPERATIVE LTD
- MARUTI SUZUKI
- Metal Scrap Trade Corporation
- NATIONAL BANK FOR AGRICULTURE, DEVELOPMENT (NABARD)
- NATIONAL ALUMINIUM LT
- National Buildings Construction Corporation
- National Cooperative Development Corporation
- National Capital Region Transport Corporation
- National Highways Authority of India
- National Hydroelectric Power Corporation Ltd
- NATIONAL HIGH SPEED RAIL CORP. LTD
- National Institute of Fashion Technology
- Neyveli Lignite Corporation Ltd
- Nuclear Power Corporation of India
- Numaligarh Refineries
- National Thermal Power Corporation Ltd.
- NTPC SAIL
- OIL INDIA LIMITED
- Oil and Natural Gas Corporation
- Projects & Development India Ltd
- PEC Limited
- POWER FINANCE CORPORATION OF INDIA
- Power Grid Corporation of India Limited
- Patna High Court
- Petronet LNG
- Power System Operation Corporation Ltd. (Grid India Limited)
- Power Transmission Corporation of Uttarakhand Ltd
- RAILTEL Corporation of India
- Reserve Bank of India
- RURAL ELECTRIFICATION CORPORATION
- Reliance India Ltd.
- Steel Authority of India Ltd
- Supreme Court of India
- Shipping Corporation of India
- Shree Cement Ltd.
- Small Industries Development Bank of India
- Nathpa Jhakri Power Corporation Ltd
- Telecommunications Consultants India Ltd.
- Tata Communications Ltd
- Tehri Hydro Development Corporation Ltd.
- Uttarakhand Jal Vidyut Nigam Ltd.
- Uttarakhand Power Corporation Limited
- Uttar Pradesh Power Corporation Limited
- World Health Organization
- The Institute of Company Secretaries of India
For any further information or assistance, our dedicated team, upholding the trust of generations in our service, is readily available to support you. Please do not hesitate to call our corporate helpdesk or visit our new office in Block E, Ground Floor, during our service hours.
We are committed to ensuring a seamless and positive healthcare experience for all our corporate partners and their beneficiaries, a commitment built on the trust of generations.
Contact Information (Query/Empanelment):
Email ID: corporate.assistance@sgrh.com
Landline No’s.:
- +91 11 422 530 36
- +91 11 422 530 37
Mobile No: 9560433511
